Terms of service
Last Updated: April 1st, 2025
This is a Legal Agreement between you or the entity that you represent (hereinafter "You" or "Your"), and the applicable AdMaster Cloud entity (IT4RADIO Vladimir Mušicki PR, Serbia, Business entity ID 67868960 or Level 19 Apps Igor Kačmarčik PR, Serbia, Business entity ID 66084345, or CODE4RADIO Milica Mušicki PR, Serbia, Business entity ID 68195985 (referred to as "AdMaster Cloud," "we," "our," or "us").
Please read this Terms of Service Agreement carefully. By accessing the AdMaster.Cloud website and/or using the AdMaster Cloud online application ("Service" or "Services"), you are agreeing to be bound by all of the terms and conditions of this agreement.
User Sign-Up Obligations
Legal Capacity and Representation: By accepting these Terms, you affirm that you have the legal capacity to do so. If accepting on behalf of a business entity, you represent and warrant authorization to bind the entity to these Terms.
Registration and Account Maintenance: You can only have one AdMaster Cloud account. We recommend that you sign up for a user account on AdMaster Cloud by providing accurate and current information during the registration process. It is your responsibility to ensure that the provided information remains accurate and up-to-date at all times. You must also maintain the confidentiality of your account designations and passwords. We cannot and will not be liable for any loss of information or security breaches that result from your failure to protect your login credentials.
User Conduct: You shall use AdMaster Cloud in strict compliance with all applicable laws and regulations. Any attempt to damage, disable, overburden, or impair AdMaster Cloud is strictly prohibited. Unauthorized access to other users' accounts or interference with their use of AdMaster Cloud is also prohibited.
User Data: You shall provide all necessary data requested during registration and for the ongoing management of your account. This includes contact and payment information. We may use personal data provided by you in accordance with our privacy policy. You are responsible for maintaining the accuracy and completeness of the provided data.
No Resale or Transfer: You acknowledge that your right to access and use AdMaster Cloud is non-transferable and non-assignable. Reselling, leasing, renting, or commercially exploiting access to AdMaster Cloud is strictly prohibited.
Compliance: You agree to comply with all instructions and policies provided by us regarding the use of AdMaster Cloud. Full cooperation with any investigation related to your access or use of AdMaster Cloud is mandatory.
Corporate Account Recommendation: If you represent an organization, it is recommended that you and all other users from the organization sign up for user accounts using corporate contact information, particularly corporate email addresses.
Truthfulness of Information: You affirm to provide true, accurate, current, and complete information during the sign-up process. Prompt updating of information is required to maintain its accuracy. Providing untrue, inaccurate, outdated, or incomplete information may result in termination of your user account.
Restrictions on Access: Without prior written consent from us, you may not access AdMaster Cloud if you are a competitor of ours, for monitoring purposes, or for benchmarking or competitive activities.
Term of Agreement: The Terms, once accepted, remain effective until terminated or canceled in accordance with the provisions outlined herein.
Modifications to Terms of Service
Our Right to Modify: We reserve the right to modify the terms of this Agreement at our discretion. Notice of such modifications will be provided by posting on AdMaster.cloud, AdMaster.info or it4radio.com website, or through email notifications to you.
Acceptance of Modifications: Your continued use of the Software following notice of any modifications to this Agreement constitutes acceptance of those changes.
Notice of Significant Changes: If we make significant changes that affect your rights, you will be provided with at least 30 days advance notice by email. You may terminate your use of the Services within 30 days if the modified Agreement substantially affects your rights, entitling you to a prorated refund of prepaid fees.
Enforcement and Waiver: Our failure to enforce any provision of this Agreement at any time shall not constitute a waiver of such provision or any other provision of this Agreement.
Invalidity or Unenforceability: If any part of a modified term is found to be invalid or unenforceable, the remaining terms shall remain in full force and effect.
Continued Use Deemed Agreement: Your continued use of the Service after the effective date of any change to the Agreement will be deemed to be your agreement to the modified Agreement.
Description of Service
We provide a proprietary software platform for broadcast related businesses currently known as AdMaster Cloud, which includes the cloud-based application and associated offline application ("Service" or "Services"). You may use the Services for your personal and business use or for internal business purposes in the organization that you represent. You may connect to the Services using any Internet browser supported by the Services. You are responsible for obtaining access to the Internet and the equipment necessary to use the Services. You can create and edit content with your user account and if you choose to do so, you can publish and share such content.
License to use AdMaster Cloud
Our Grant of License: You are granted a worldwide, non-exclusive, non-transferable license to access and use the Services solely for internal business purposes, in accordance with these Terms.
License Restrictions: You shall not use the Services beyond the scope defined in this Section, make unauthorized copies, modify the software, attempt to access the source code or to the Service or its related systems or network, remove proprietary notices, or publish the Services to third parties. Prohibited uses also include selling, leasing, modifying, reverse engineering, using the Services in any manner that could damage, disable, overburden, impair or harm any server, network, computer system, using the Services to send or store material containing software viruses, worms or other harmful computer codes, files, scripts or programs, or disrupt the integrity, security or performance of the Services. You agree not to use the Services for illegal purposes or transmit unlawful material. We reserve the right to terminate Your access for any unauthorized or illegal activities.
License Fee Obligation: In consideration for the license, You agree to pay us the License Fee according to the Section Payments.
Your Other Obligations: You shall use the Services in accordance with these Terms, maintain compliance with network specifications, and ensure promotional materials adhere to Intellectual Property Rights and legal standards.
User Identification Codes and Passwords: If provided with user identification credentials or passwords, You must keep them confidential. We have the right to disable any credentials or passwords if You fail to comply with these Terms.
Compliance and Updated Restrictions: You shall comply with all restrictions, and We reserve the right to update these restrictions with notice. Continued use after an update is subject to the revised restrictions.
Free Trial
We encourage all users to start with the 60-day free trial to ensure that the service meets their expectations and functions in their environment. By continuing with the paid service after the trial, you confirm that the service meets your needs.
If you register for a free trial of AdMaster Cloud, we will make the applicable services available to you on a trial basis free of charge until the earlier of:
- the end of the free trial period for the services (unless terminated earlier by you)
- the start date of the paid subscription period for the services, or
- termination by us in our sole discretion.
During the free trial, the Services are provided "as-is" and without any warranty, covenant, support, or liability whatsoever, to the extent permitted by law.
Data Handling: Any data entered into AdMaster Cloud and any customizations made during the free trial will be permanently lost unless you purchase the corresponding paid subscription plan for the account.
Suspension and Termination: We reserve the right to discontinue and/or temporarily suspend any free trial or other free services provided without notice. We may re-introduce these and/or other products at any time and reserve the right to charge additional fees.
Free Trial Usage Terms: The Services in the trial period can be used for broadcast purposes free of charge. However, please note that the 60-day free trial period can only be utilized once per station. If we detect that the services are being used by the same broadcast entity that:
(I) has used the services previously under the free trial under another account, or
(II) has used the paid services previously,
the trial account will be suspended, and the data will be deleted immediately without notice to you.
Payments
AdMaster Cloud is available under annual and monthly prepay plans.
Monthly Plan: As all subscription payments are handled by third-party payment providers, you must also accept the terms and conditions of the payment provider, which may differ from our policies. In such cases, we will adhere to the terms and conditions of the provider that processes the payments.
Under the monthly plan, your license will be automatically renewed at the end of each subscription period unless you cancel your subscription before the period ends. Cancellation is possible by sending a request to support@admaster.info up to 48 hours before the end of the subscription period. In case of cancellation, you will be entitled to use the Services until the end of the paid subscription period. However, you are not entitled to a refund based on your Services prepayment.
The payment providers may also provide subscription cancellation options on their websites or by links sent directly to you. You may also use these methods to cancel future subscription payments
If no prepayment is received for the next subscription period, your license will be terminated. Your data will be stored for 7 days after the termination date (to provide additional time to make a new purchase and reactivate the license), after which it will be permanently deleted.
Annual Plan: Payments for the annual plan may be processed either by us (for direct IBAN payments) or through a secure third-party payment provider for payments made via credit cards, wire transfer, or PayPal.
Under the annual plan, the licensing period starts on the day of purchase and is valid for 365 days. There is no automatic license renewal. Within the Services, you will be prompted to renew your expiring license 15 days before the expiration date. If no prepayment is received for the next subscription period, your license will be terminated on the 366th day from the day of purchase. Your data will be stored for 7 days after the termination date (to provide additional time to make a new purchase and reactivate the license), after which it will be permanently deleted.
Discounted pricing plan: We offer a discounted annual pricing plan to small radio stations that meet specific eligibility criteria, which include but are not limited to factors such as monthly income, broadcast license, business structure, market size, advertising rates, and other parameters. Eligible stations may enjoy a 75% discount on their license fees. All orders submitted for the discounted pricing plan are subject to a personalized review and approval process conducted by our staff. We are committed to fairness and transparency for all our customers. However, we reserve the right to decline any license order at discounted rates if, based on our assessment, we believe that the station is financially capable of paying the full license price due to its market position or any other relevant factors. It is crucial to note that stations granted the discount must provide accurate and truthful information during the eligibility check. If we discover that you have submitted false information to obtain the discount or if circumstances change after the license has been purchased that make the station ineligible for the discount, you will be required to upgrade to the full-price license immediately. If you choose not to upgrade, your account will be subject to immediate termination, and all account data will be permanently deleted at our discretion.
Refund policy: Refunds will not be provided once the payment is processed, except as required by applicable consumer protection laws or under special circumstances at our discretion. It is your responsibility to cancel any automatic renewals before they are charged. Claims of ‘service not delivered’ will not be accepted, as access to the service began during the trial period, before any payment was made by the customer. The full Refund Policy is here: https://www.admaster.info/refundpolicy.html
Right to Limit Payment Options: We reserve the right to limit payment options for any customer who has previously initiated a chargeback or filed a dispute claiming 'service not delivered' or 'service not as described/expected.' In such cases, we may require future payments to be made via wire transfer only, or any other payment method that ensures service delivery, at our sole discretion. This measure is intended to prevent further disputes and ensure continuity of service.
Term
The term of this agreement shall be indefinite and remain in force until terminated in accordance with the provisions outlined in the "Termination" section. Either party may terminate this agreement as specified in the terms and conditions governing the use of the Services. Upon termination, the rights and obligations of both parties shall cease, subject to the provisions of the termination section and any other surviving clauses as per the terms of this agreement.
Termination
Termination for Not Renewing the License in Time: See the Payments section for details.
Termination by You: You may terminate your license for our Services at any time. Please note that you are not entitled to a refund based on your Services prepayment. Your data will be permanently deleted within 24 hours after we receive the license termination request.
Termination by Us: We reserve the right to terminate any account for any reason at any time without notice. Additionally, we reserve the right to delete all content associated with your account. If we terminate your license for our Services, you will be entitled to a pro-rata refund based upon any remaining prepayment, provided that such termination by us is not due to your contravention of these Terms, in which case no refund shall be issued.
Termination by Either Party: Either Party may terminate the license to use and access our Services by giving written notice of termination to the other Party if:
- The other Party commits a material breach of these Terms, and such breach is not remediable. If the breach is remediable, the breaching Party must remedy the breach within 30 days following the receipt of written notice from the non-breaching Party.
- The other Party persistently breaches these Terms, irrespective of whether such breaches collectively constitute a material breach.
- The other Party is a corporate entity and:
-- Dissolves or ceases to conduct all or substantially all of its business
-- Becomes unable to pay its debts as they fall due, or is declared insolvent.
-- Convenes a meeting or proposes any arrangement with its creditors.
-- Faces appointment of an administrator, administrative receiver, liquidator, receiver, trustee, manager, or similar over any of its assets.
-- An order is made for the winding up of the other Party, or it passes a resolution for its winding up (other than for the purpose of a solvent company reorganization where the resulting entity will assume all obligations under these Terms).
- The other Party is an individual and:
-- Dies.
-- Becomes incapable of managing their own affairs due to illness or incapacity.
-- Is the subject of a bankruptcy petition or order.
Service and Support
While our goal is to provide high-quality Services with optimal up-time, it's important to recognize that software and software as a service can never be entirely free from defects, errors, bugs, and security vulnerabilities. You understand and acknowledge that your access to and use of the Services may not always be uninterrupted or error-free. It's important to note that we would not be able to offer these Services on an economically reasonable basis without these inherent limitations.
Expressly, the Services are provided on an "as-is-and-as-available" and "with-all-faults" basis. We explicitly disclaim all warranties, whether express or implied, including but not limited to the implied warranties of merchantability and fitness for a particular purpose. We do not guarantee that the Services will be uninterrupted, timely, secure, or error-free. Any material downloaded or obtained through the use of the Services is at your own discretion and risk, and you are solely responsible for any resulting damage to your computer system, mobile phone, tablet, wireless device, or data. No advice or information, whether written or oral, obtained from us, our employees, or representatives shall create any warranty not expressly stated in this agreement.
Recognizing that the Services are designed to integrate with third-party software and systems not under our control, developed by vendors unaffiliated with us, we make no warranty that the Services will work seamlessly with any third-party software, even if mentioned in our documentation or on our website. You are responsible for obtaining an appropriate license to use any third-party product and/or service in conjunction with our Services.
You agree that we shall not be liable for any consequential, incidental, indirect, special, punitive, or other loss or damage, including but not limited to loss of business profits, business interruption, computer failure, or loss of business information, arising from or caused by your use of or inability to use the Service. Even if we have been advised of the possibility of such damage, our entire liability to you for any service, whether direct or indirect, shall not exceed thirty euros (€30) or the fees paid by you during the thirty (30) days prior to the first event giving rise to such liability, whichever is higher.
We will perform daily backups of all your data stored on our server. In the unlikely event of a data restoration, changes made to your account since the last backup may not be recoverable.
Prohibited Behavior: We reserve the right to limit or refuse customer support if, during interactions with our team, a customer:
- Uses offensive, abusive, or inappropriate language.
- Makes threats or engages in any form of harassment.
- Exhibits aggressive or unreasonable behavior.
Enforcement of the Policy
In cases where a customer violates this policy, we may:
- Provide a warning regarding the behavior.
- Temporarily or permanently suspend support services until the behavior improves.
- Terminate customer support interactions entirely if the behavior persists.
We emphasize that the refusal to provide customer support based on this policy will not affect the customer’s access to the AdMaster software platform, and the services provided will continue as per the subscription.
Further Actions
We reserve the right to take further action, including reporting harassment to relevant authorities, where necessary.
Intellectual Property Rights
Ownership: You acknowledge and agree that AdMaster Cloud, including its software, algorithms, source code, and any associated intellectual property rights, is owned by us. AdMaster Cloud retains all rights, title, and interest in and to the Services, and nothing in these Terms shall transfer any ownership rights to you.
License Grant: We grant you a limited, non-exclusive, non-transferable, and revocable license to use the Services solely for your internal business purposes, subject to compliance with these Terms.
License Restrictions: You shall not, directly or indirectly, reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code, algorithms, or structure of the Services. You may not sublicense, lease, loan, or otherwise transfer the Services to any third party. You may not use the Services for any purpose other than as expressly permitted by these Terms.
User-Generated Content: Any content, materials, or data uploaded or created by you while using the Services ("User-Generated Content") remains your property. By uploading or creating User-Generated Content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, translate, distribute, and display such User-Generated Content for the purpose of providing and improving the Services.
Feedback: You may provide feedback, suggestions, or ideas regarding the Services ("Feedback"). We may use, modify, and incorporate Feedback into our products and services without any obligation to you.
Third-Party Intellectual Property: We respect the intellectual property rights of others. If you believe that any part of the Services infringes on a third party's intellectual property rights, please notify us promptly at support@admaster.info.
Protection of Intellectual Property: We will take all reasonable measures to protect our intellectual property rights. Any unauthorized use or reproduction of the Services or its components is strictly prohibited and may result in legal action.
Term and Termination of License: This license is effective upon your acceptance of these Terms and continues until terminated. We may terminate this license at any time if you breach any provision of these Terms. Upon termination, you must cease all use of the Services and destroy any copies in your possession.
Use of Logos and Trademarks for Promotion
Grant of License: By using the Services, you grant us the non-exclusive, worldwide, royalty-free right to use your logos and trademarks ("Marks") for the limited purpose of promoting and marketing the Services.
Promotional Materials: We may display your Marks on our website, marketing materials, and other promotional content related to the Services. This usage is solely for the purpose of indicating that your organization is a user of AdMaster Cloud and does not imply any endorsement or affiliation beyond the use of the Services.
Usage Guidelines: We agree to use the Marks in a manner consistent with your usage guidelines, if provided. We will not alter, modify, or distort the Marks without your prior written consent.
Revocation of License: You may revoke this license at any time by providing written notice to us. Upon receipt of the notice, we will promptly cease using your Marks for promotional purposes.
No Endorsement: The use of Marks for promotional purposes does not constitute an endorsement of AdMaster Cloud (or its Services) by your organization.
Limitation of Liability
Liability Limitation: Nothing in these Terms of Service will limit or exclude our or your liability for death or personal injury resulting from negligence, fraud or fraudulent misrepresentation, or any liability not permitted to be excluded under applicable law. To the best of our information, knowledge, and belief, our Services, when used in accordance with these Terms, will not infringe on the Intellectual Property Rights of any person in any jurisdiction under applicable law.
Service Interruptions: We shall have no liability for any damages you or your business may suffer due to any temporary suspension of access to our Services, whether due to system failure, maintenance, repair, or reasons reasonably beyond our control.
Loss of Data and Service Interruptions: We shall not be held liable for any loss of data resulting from delays in your use or access to the Services, non-deliveries, wrong delivery, or service interruptions caused by us or our employees. We disclaim liability for problems, conditions, delays, delivery failures, and all other loss or damage arising from or relating to your network connections or links, or caused by the internet.
Business-Related Losses: We shall not be held liable for any loss of profits, anticipated savings, revenue, income, use, production, or loss of business, contracts, or opportunities.
Personal Liability: You accept that we have an interest in limiting personal liability and/or the liability of our employees. Therefore, you agree not to bring any claim personally against any private person, individual, or employee in respect of any losses you suffer in connection with the AdMaster Cloud Services or these Terms of Service.
Indemnification: You agree to indemnify and hold harmless us, our officers, directors, employees, suppliers, and affiliates from any losses, damages, fines, and expenses (including attorney's fees and costs) arising out of or relating to any claims that you have used the Services in violation of another party's rights, in violation of any law, in violation of any provisions of the Agreement, or any other claim related to your use of the Services, except where such use is authorized by us.
Limitations by Applicable Law: Our liability will be limited to the greatest extent permitted by law. The limitations or exclusions of warranties, remedies, or liability contained in these Terms apply to you to the fullest extent such limitations or exclusions are permitted under the laws of the jurisdiction in which you are located.
Acceptable Use
User Responsibility: You are solely responsible for the content, materials, and data you create outside our Services and upload or process on our platform. Compliance with all applicable laws and regulations is mandatory while using the Services. Illegal or improper use of the Services is strictly prohibited.
Bandwidth and Storage Limits: We reserve the right to impose limits on bandwidth or data storage capacity. The 1 GB (300 MB for the discounted pricing plan) cloud storage per station is included in your account. The additional cloud storage is available for the surcharge. If you exceed the bandwidth limits, we may take actions such as limiting your usage, narrowing bandwidth or capacity, or implementing traffic management procedures.
Abnormally High Resource Usage: If your resource usage is considered abnormally high or damaging to other users, we may contact you to advise necessary changes. Failure to comply may result in temporary suspension or termination of your Services.
Termination for Disproportionate Resource Usage: We reserve the right to terminate the Service if your usage of available resources negatively affects other users. Termination may occur if your usage of bandwidth, computing hardware, or software is deemed disproportionate.
Avoidance of Limitations: You must not attempt to avoid any limitations we place on your use of the Services.
Unacceptable Email Practices: Prohibited email practices include creating or sending hoax or chain emails, spamming, harvesting email addresses, using open proxies or relays for spamming, and impersonating someone else.
Unauthorized Access and Security Attacks: The Services must not be used for unauthorized access to computer systems or security attacks. Examples include email spoofing, password cracking, IP spoofing, DNS poisoning, and the use of malware.
Investigation and Cooperation: We reserve the right to investigate any suspected breach or misuse of the Services without notice. Access to the Services or deletion of data may occur if reasonable grounds exist for a breach of these Terms of Service.
Legal Cooperation: We may cooperate with courts, law enforcement, regulators, and other third parties when legally required. This cooperation may involve disclosing information and data from your account to assist in investigations and prosecutions.
By using our Services, you agree to abide by these terms. Violation of this Acceptable Use Policy may result in the suspension or termination of your account and legal consequences as necessary.
Support
Support Channels: Email support is available during Central European Time zone working hours (8 AM - 8 PM). A typical response time is within an hour. Support requests sent via email will be responded to within 24 hours. If submitted outside Business Hours, the 24-hour response time begins in the subsequent Business Hour (e.g., a request on Sunday morning initiates the 24-hour window at 8 AM the following Monday). All times are in Central European Time zone.
Live chat support is available during the same hours, subject to agent availability.
Scope of Support: AdMaster Cloud is tailored for use by broadcast professionals. Support does not include training or walkthroughs for everyday service use.
Operational Indicators: The primary function of AdMaster Cloud is to generate traffic log files for third-party broadcast scheduling, automation, and playout software. Timely creation and download of traffic log files, aligning with user-set campaign schedules, indicate operational and error-free service.
Issues such as commercial breaks or spots being skipped or not loaded correctly may necessitate troubleshooting within the third-party software (broadcast scheduling, automation, and playout software). While we don't assert that AdMaster Cloud is error-free and that any issue should be addressed elsewhere, it's important to understand that our staff is not trained to support third-party software. Nonetheless, our team is always willing to share knowledge and experiences by offering non-obligatory suggestions for troubleshooting.
We do not have any obligation to provide support for issues outside the scope of the Services, improper use by users or licensees, or alterations to the Services without prior written consent.
Our commitment is to provide timely and efficient support within the specified hours and response times. For any issues beyond the scope of AdMaster Cloud or involving third-party software, users are advised to seek support from the respective third-party service providers.
Data processing
At all times, you retain control of the Personal Information you provide to us, or that we create or obtain on your behalf, in accordance with the Terms. You, as the data controller, remain responsible for compliance obligations under Applicable Data Protection Laws, including notices and consents, and for any processing undertaken by us on your behalf.
We function as a data processor, not a controller, in relation to Personal Information. Due to the Services' operation and your control over collected Personal Information, we may not always be aware of the specific data being processed on your behalf.
During your use of the Services, we will process Personal Information solely for the Contracted Business Purposes. We won't disclose Personal Information to any third party without your prior written consent unless required by Applicable Data Protection Law.
We'll reasonably comply with your requests related to Personal Information, including providing, amending, transferring, or deleting it. We'll also assist in responding to data privacy inquiries and audits.
Aggregated, de-identified, or anonymized Personal Information may be used for our research and development, following industry standards to prevent re-identification.
We implement reasonable technical and organizational security measures to protect Personal Information. If cross-border data transfers are involved, we'll adhere to applicable mechanisms and won't host Personal Information outside the EEA without your consent.
You're responsible for any unauthorized actions related to Personal Information under your control. Ensure compliance with data protection laws and use secure methods for transferring Personal Information to us.
You agree to notify us in writing if information provided contains end consumers' Personal Information. We're not responsible for independently determining if such information qualifies as Personal Information.
GDPR Compliance
Where you are based in the European Economic Area ("EEA"), you acknowledge and agree to comply with the General Data Protection Regulation (GDPR). As part of our commitment to data protection, we adhere to GDPR requirements in our processing of Personal Information.
Your Rights as a Data Subject
You have the following rights under the GDPR regarding your Personal Information:
- Right to Access: You have the right to request access to the Personal Information we hold about you.
- Right to Rectification: You have the right to correct inaccurate or incomplete data.
- Right to Erasure: You have the right to request the deletion of your Personal Information where it is no longer necessary for the purposes for which it was collected.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your Personal Information in certain circumstances.
- Right to Data Portability: You have the right to receive your Personal Information in a structured, commonly used, and machine-readable format, and to transfer it to another controller, where technically feasible.
- Right to Object: You have the right to object to the processing of your Personal Information in certain situations.
If you have concerns about the way we handle your data, you also have the right to lodge a complaint with a supervisory authority in your country of residence or where the alleged infringement occurred.
Breach Notification
We will promptly notify you of any data breaches affecting your Personal Information that pose a high risk to your rights and freedoms, in accordance with GDPR obligations.
Lawful Basis for Processing
We only process Personal Information where we have a lawful basis to do so under GDPR, such as when:
- Processing is necessary for the performance of a contract (e.g., providing our Services).
- You have given your explicit consent.
- We have a legitimate interest, provided it is not overridden by your rights and interests.
International Data Transfers
By using our Services, you confirm that any Personal Information provided to us complies with the principles and requirements of the GDPR. If you transfer Personal Information outside the EEA using our Services, you are responsible for ensuring that such transfers comply with GDPR requirements.
If we transfer your Personal Information outside the EEA (e.g., to a data processor in a third country), we will ensure that appropriate safeguards are in place, such as:
- Standard Contractual Clauses approved by the European Commission, or
- Other valid transfer mechanisms under GDPR (e.g., your explicit consent).
Your Responsibilities as Data Controller
If you, as a customer, are the data controller (i.e., you control the collection and use of Personal Information processed through our Services), you are responsible for:
- Ensuring that any Personal Information you provide to us is collected and processed in compliance with GDPR.
- Notifying us of any specific GDPR requirements that apply to the Personal Information you provide.
- Implementing appropriate security measures for the data you control, including ensuring that any transfer of Personal Information outside the EEA complies with GDPR rules.
Security Breach Procedure
In the event of a security breach that leads to the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to, Personal Information processed under these Terms, we shall promptly take appropriate measures to identify and remediate the breach. Such measures will be taken in accordance with applicable data protection laws, including notification requirements.
Upon discovery of a security breach, we will:
- Immediate Action: Take immediate action to contain and mitigate the impact of the breach.
- Investigation: Conduct a thorough investigation to determine the scope and nature of the breach.
- Notification: Notify you without undue delay and provide timely information about the breach, including its likely consequences and the measures taken or proposed to address it.
- Authorities: Comply with any legal obligations to report the breach to supervisory authorities or other relevant bodies.
- Remediation: Implement corrective actions to prevent a recurrence of the breach and enhance security measures.
You acknowledge that our obligation to report or respond to a security breach is contingent upon our awareness of the incident and that we may not be able to notify you if we are unaware of a breach. However, we will use reasonable efforts to promptly inform you of any security incident affecting your Personal Information.
Governance and Jurisdiction:
This agreement shall be governed by and construed in accordance with the laws of the Republic of Serbia. Any dispute, controversy, or claim arising out of or in connection with this agreement, including its existence, validity, interpretation, performance, breach, or termination, shall be subject to the exclusive jurisdiction of the Commercial Court in Novi Sad, Republic of Serbia. The language of any legal proceedings shall be Serbian, and the parties expressly submit to the jurisdiction of the said court for the resolution of any such disputes.
While this Agreement is governed by the laws of the Republic of Serbia, AdMaster Cloud will comply with mandatory consumer protection laws in the country where the customer is located, to the extent such laws are applicable and override the choice of law provision. These laws may provide additional rights, such as the right to request a refund, in certain circumstances.